If you are connected to the internet but are experiencing difficulty when attempting to load your browser pages, fear not. This is a very common problem that can be fixed with some simple tweaks to your internet preferences. Show
How to fix browser if pages won't load?Before making any changes to your internet settings, check to see if you are currently working in offline mode. If so, simply switching off this feature should restore your internet browsing session to normal. Internet ExplorerRight-click on your Internet Explorer icon, and click Properties. Then go to your Connections tab. Click on the LAN settings button. In that window, uncheck any and all options that are currently selected. You can also try resetting Internet Explorer to default options:
FirefoxLaunch your Firefox browser. Click on Tools > Options > Advanced.
If the problem persists, we recommend temporarily disabling your firewall or antivirus to restore your internet pages. You may enable them once your browsing session is complete. How to reset the internet protocol in Windows 10?In Windows, use the following steps to completely reset the Internet Protocol:
More questions about your internet connection? Check out our forum! Updated: 10/18/2022 by If you can connect to the Internet, but web pages do not open, the problem is somewhere in the send and receive process. The issue is often related to one of the following. Follow the steps below to identify the problem and fix it. Ping an Internet address
No response from google.comIf you do not receive a response, try pinging the google.com IP address by typing the command ping 8.8.8.8 at the prompt. Response from IPYou have a DNS problem if you receive a response from the IP address but not the domain google.com. Open your router configuration and ensure your ISP's DNS address and other addresses are correct.
No response from IPIf you get no response from the IP address and the google.com address, something is wrong with your network. Unplug the power to your router and broadband modem if you are on a home network. Leave them unplugged for ten seconds, and then plug them in again. After the modem and router are powered up and re-connected, test your Internet again. If resetting the power to the devices still does not help, open your router configuration and ensure the settings for your ISP are correct. You can contact your ISP for help ensuring the router settings are properly configured. If this is a corporate network, contact the network administrator, as there may be a problem with the network that only they can resolve. I receive a response or packets from google.comIf you receive a response or packets from google.com, try opening google.com in your Internet browser. If google.com opens, but another web page doesn't open, it's a problem with that page, or a filter prevents the page from opening. See the following link for help with testing if a website is down or accessible through your network.
If google.com does not open in your browser, try an alternative browser. For example, if you are using Internet Explorer, try opening google.com in a different browser, like Firefox or Chrome. If google.com opens in an alternative browser but not your primary browser, it is a problem with your browser and not your Internet. Web pages not opening in any Internet browserIf web pages do not open in any Internet browser, your computer may have a virus or malware infection. Some malware and viruses prevent web pages from opening or loading in any Internet browser. We recommend checking for and removing viruses or malware on your computer. If malware is found and cleaned, it may resolve the issue and allow you to open web pages again.
Another option is to access the Safe Mode with Networking option for Windows and try opening a web page in any Internet browser. If you can successfully open a web page in safe mode, the issue may be a process that only runs in normal Windows mode. For instance, there may be a defective device driver or a network setting only active in normal Windows mode. It may also indicate a virus or malware infection, as some viruses and malware are not active in safe mode.
Why is IE not connecting to Internet?If you can't open Internet Explorer, if it freezes, or if it opens briefly and then closes, the problem might be caused by low memory or damaged system files. Try this: Open Internet Explorer and select Tools > Internet options. Select the Advanced tab, and then select Reset.
Can I still use Internet Explorer after June 2022?Users, aside from the businesses that will continue to use Internet Explorer in conjunction with the aforementioned hybrid solutions, will have until June 2022 when the Internet Explorer desktop application will no longer be maintained or accessible for download.
Why is Internet Explorer not working but Chrome is?You are using an older browser in Internet Explorer. Google Chrome is newer and it also has been receiving regular updates where IE has not had many innovations (MS created Edge rather than fixing the issues in IE).
How do I repair Internet Explorer?Repair Internet Explorer in Windows. Exit all programs, including Internet Explorer.. Press the Windows logo key+R to open the Run box.. Type inetcpl. ... . The Internet Options dialog box appears.. Select the Advanced tab.. Under Reset Internet Explorer settings, select Reset.. |
