What is the key limitation of quantitative data?

Qualitative research is the process of collecting, analyzing, and interpreting non-numerical data, such as language. Qualitative research can be used to understand how an individual subjectively perceives and gives meaning to their social reality.

Qualitative data is defined as non-numerical data, such as text, video, photographs or audio recordings. This type of data can be collected using diary accounts or in-depth interviews, and analyzed using grounded theory or thematic analysis.

Qualitative research is multimethod in focus, involving an interpretive, naturalistic approach to its subject matter. This means that qualitative researchers study things in their natural settings, attempting to make sense of, or interpret, phenomena in terms of the meanings people bring to them.

An interest in qualitative data came about as the result of the dissatisfaction of some psychologists (e.g., Carl Rogers) with the scientific study of psychologists such as the behaviorists (e.g., Skinner). 

Since psychologists study people, the traditional approach to science is not seen as an appropriate way of carrying out research, since it fails to capture the totality of human experience and the essence of what it is to be human.  Exploring the experience of participants is known as a phenomenological approach (re: Humanism).

The aim of qualitative research is to understand the social reality of individuals, groups and cultures as nearly as possible as its participants feel it or live it. Thus, people and groups, are studied in their natural setting.

Research following a qualitative approach is exploratory and seeks to explain ‘how’ and ‘why’ a particular phenomenon, or behavior, operates as it does in a particular context. It can be used to generate hypotheses and theory from the data.

Methods (used to obtain qualitative data)

There are different types of qualitative research methods including diary accounts, in-depth interviews, documents, focus groups, case study research, and ethnography.

The results of qualitative methods provide a deep understandings of how people perceive their social realities, and in consequence, how they act within the social world.

The researcher has several methods for collecting empirical materials, ranging from the interview to direct observation, to the analysis of artifacts, documents, and cultural records, to the use of visual materials or personal experience.

A good example of a qualitative research method would be unstructured interviews which generate qualitative data through the use of open questions.  This allows the respondent to talk in some depth, choosing their own words.  This helps the researcher develop a real sense of a person’s understanding of a situation.

Notice that qualitative data could be much more than just words or text. Photographs, videos, sound recordings and so on, can be considered qualitative data.

Qualitative Data Analysis

Qualitative research is endlessly creative and interpretive. The researcher does not just leave the field with mountains of empirical data and then easily write up his or her findings.

Qualitative interpretations are constructed, and various techniques can be used to make sense of the data, such as content analysis, grounded theory (Glaser & Strauss, 1967), thematic analysis (Braun & Clarke, 2006) or discourse analysis.

For example, thematic analysis is a qualitative approach that involves identifying implicit or explicit ideas within the data. Themes will often emerge once the data has been coded.

When researchers look at gathering data, there are two types of testing methods they can use: quantitative research, or qualitative research. Quantitative research looks to capture real, measurable data in the form of numbers and figures; whereas qualitative research is concerned with recording opinion data, customer characteristics, and other non-numerical information.

Quantitative research is a powerful tool for those looking to gather empirical data about their topic of study. Using statistical models and math, researchers evaluate their hypothesis. An integral component of quantitative research - and truly, all research - is the careful and considered analysis of the resulting data points.

There are several key advantages and disadvantages to conducting quantitative research that should be considered when deciding which type of testing best fits the occasion.

5 Advantages of Quantitative Research

1. Quantitative research is concerned with facts & verifiable information.

Quantitative research is primarily designed to capture numerical data - often for the purpose of studying a fact or phenomenon in their population. This kind of research activity is very helpful for producing data points when looking at a particular group - like a customer demographic. All of this helps us to better identify the key roots of certain customer behaviors. 

Businesses who research their customers intimately often outperform their competitors. Knowing the reasons why a customer makes a particular purchasing decision makes it easier for companies to address issues in their audiences. Data analysis of this kind can be used for a wide range of applications, even outside the world of commerce. 

1. Quantitative research can be done anonymously. 

Unlike qualitative research questions - which often ask participants to divulge personal and sometimes sensitive information - quantitative research does not require participants to be named or identified. As long as those conducting the testing are able to independently verify that the participants fit the necessary profile for the test, then more identifying information is unnecessary. 

1. Quantitative research processes don't need to be directly observed.

Whereas qualitative research demands close attention be paid to the process of data collection, quantitative research data can be collected passively. Surveys, polls, and other forms of asynchronous data collection generate data points over a defined period of time, freeing up researchers to focus on more important activities. 

1. Quantitative research is faster than other methods.

Quantitative research can capture vast amounts of data far quicker than other research activities. The ability to work in real-time allows analysts to immediately begin incorporating new insights and changes into their work - dramatically reducing the turn-around time of their projects. Less delays and a larger sample size ensures you will have a far easier go of managing your data collection process.

1. Quantitative research is verifiable and can be used to duplicate results.

The careful and exact way in which quantitative tests must be designed enables other researchers to duplicate the methodology. In order to verify the integrity of any experimental conclusion, others must be able to replicate the study on their own. Independently verifying data is how the scientific community creates precedent and establishes trust in their findings.

5 Disadvantages of Quantitative Research

1. Limited to numbers and figures.

Quantitative research is an incredibly precise tool in the way that it only gathers cold hard figures. This double edged sword leaves the quantitative method unable to deal with questions that require specific feedback, and often lacks a human element. For questions like, “What sorts of emotions does our advertisement evoke in our test audiences?” or “Why do customers prefer our product over the competing brand?”, using the quantitative research method will not derive a meaningful answer.

1. Testing models are more difficult to create.

Creating a quantitative research model requires careful attention to be paid to your design. From the hypothesis to the testing methods and the analysis that comes after, there are several moving parts that must be brought into alignment in order for your test to succeed. Even one unintentional error can invalidate your results, and send your team back to the drawing board to start all over again.

1. Tests can be intentionally manipulative.  

Bad actors looking to push an agenda can sometimes create qualitative tests that are faulty, and designed to support a particular end result. Apolitical facts and figures can be turned political when given a limited context. You can imagine an example in which a politician devises a poll with answers that are designed to give him a favorable outcome - no matter what respondents pick.

1. Results are open to subjective interpretation.

Whether due to researchers' bias or simple accident, research data can be manipulated in order to give a subjective result. When numbers are not given their full context, or were gathered in an incorrect or misleading way, the results that follow can not be correctly interpreted. Bias, opinion, and simple mistakes all work to inhibit the experimental process - and must be taken into account when designing your tests. 

1. More expensive than other forms of testing. 

Quantitative research often seeks to gather large quantities of data points. While this is beneficial for the purposes of testing, the research does not come free. The grander the scope of your test and the more thorough you are in it’s methodology, the more likely it is that you will be spending a sizable portion of your marketing expenses on research alone.

Polling and surveying, while affordable means of gathering quantitative data, can not always generate the kind of quality results a research project necessitates. 

Key Takeaways 

Numerical data is a vital component of almost any research project. Quantitative data can provide meaningful insight into qualitative concerns. Focusing on the facts and figures enables researchers to duplicate tests later on, and create their own data sets.

To streamline your quantitative research process:

Have a plan. Tackling your research project with a clear and focused strategy will allow you to better address any errors or hiccups that might otherwise inhibit your testing. 

Define your audience. Create a clear picture of your target audience before you design your test. Understanding who you want to test beforehand gives you the ability to choose which methodology is going to be the right fit for them. 

Test, test, and test again. Verifying your results through repeated and thorough testing builds confidence in your decision making. It’s not only smart research practice - it’s good business.

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