Which of the following best describes business process re engineering?

Business Process ReengineeringBusiness Process Reengineering

Business Process Reengineering involves the radical redesign of core business processes to achieve dramatic improvements in productivity, cycle times and quality.

  • April 02, 2018
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Business Process Reengineering

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Business Process Reengineering involves the radical redesign of core business processes to achieve dramatic improvements in productivity, cycle times and quality. In Business Process Reengineering, companies start with a blank sheet of paper and rethink existing processes to deliver more value to the customer. They typically adopt a new value system that places increased emphasis on customer needs. Companies reduce organizational layers and eliminate unproductive activities in two key areas. First, they redesign functional organizations into cross-functional teams. Second, they use technology to improve data dissemination and decision making.

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Which of the following best describes business process re engineering?

How Business Process Reengineering works:

Business Process Reengineering is a dramatic change initiative that contains five major steps that managers should take:

  • Refocus company values on customer needs
  • Redesign core processes, often using information technology to enable improvements
  • Reorganize a business into cross-functional teams with end-to-end responsibility for a process
  • Rethink basic organizational and people issues
  • Improve business processes across the organization

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Companies use Business Process Reengineering to:

  • Reduce costs and cycle times. Business Process Reengineering reduces costs and cycle times by eliminating unproductive activities and the employees who perform them. Reorganization by teams decreases the need for management layers, accelerates information flows and eliminates the errors and rework caused by multiple handoffs.
  • Improve quality. Business Process Reengineering improves quality by reducing the fragmentation of work and establishing clear ownership of processes. Workers gain responsibility for their output and can measure their performance based on prompt feedback.

Which of the following best describes business process re engineering?

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Five key trends emerged from Bain's survey of 1,268 managers.


Selected references

Al-Mashari, Majed, Zahir Irani, and Mohamed Zairi. “Business Process Reengineering: A Survey of International Experience.” Business Process Management Journal, December 2001, pp. 437–455.

Carr, David K., and Henry J. Johansson. Best Practices in Reengineering: What Works and What Doesn’t in the Reengineering Process. McGraw-Hill, 1995.

Champy, James. Reengineering Management: The Mandate for New Leadership. HarperBusiness, 1995.

Davenport, Thomas H. Process Innovation: Reengineering Work Through Information Technology. Harvard Business School Press, 1993.

Frame, J. Davidson. The New Project Management: Tools for an Age of Rapid Change, Complexity, and Other Business Realities. Jossey-Bass, 2002.

Grover, Varun, and Manuj K. Malhotra. “Business Process Reengineering: A Tutorial on the Concept, Evolution, Method, Technology and Application.” Journal of Operations Management, August 1997, pp. 193–213.

Hall, Gene, Jim Rosenthal, and Judy Wade. “How to Make Reengineering Really Work.” Harvard Business Review, November/December 1993, pp. 119–131.

Hammer, Michael. Beyond Reengineering: How the Process-Centered Organization Is Changing Our Work and Lives. HarperBusiness, 1997.

Hammer, Michael, and James Champy. Reengineering the Corporation: A Manifesto for Business Revolution. Revised and updated. HarperBusiness, 2006.

Keen, Peter G. W. The Process Edge: Creating Value Where It Counts. Harvard Business School Press, 1997.

Sandberg, Kirsten D. “Reengineering Tries a Comeback—This Time for Growth, Not Just Cost Savings.” Harvard Management Update, November 2001, pp. 3–6.

Which of the following best describes business process re engineering?
Which of the following best describes business process re engineering?
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Which of the following best describes business process re engineering?

Management Tools & Trends

Five key trends emerged from Bain's survey of 1,268 managers.

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Management Tools & Trends

Which of the following best describes business process re engineering?

Total Quality Management

Total Quality Management is a systematic approach to quality improvement that marries product and service specifications to customer performance.

What is business process re

Business Process Reengineering involves the radical redesign of core business processes to achieve dramatic improvements in productivity, cycle times and quality. In Business Process Reengineering, companies start with a blank sheet of paper and rethink existing processes to deliver more value to the customer.

Which of the following best describes the business process?

Which of the following best describes a business process? A business process is a logically related set of activities that defines how specific business tasks are performed, and it represents a unique way in which an organization coordinates work, information, and knowledge.

What is one way to describe re

Business process reengineering is the act of recreating a core business process with the goal of improving product output, quality, or reducing costs. Typically, it involves the analysis of company workflows, finding processes that are sub-par or inefficient, and figuring out ways to get rid of them or change them.

What is business process reengineering quizlet?

Business process reengineering. Also known as process innovation and core process redesign refers to the search for and implementation of radical change in a business process to other breakthrough results.